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AI systems delivery — Worldwide

We build Smart automation,
built around your business

Pinecone SP designs, builds, and deploys smart AI systems for businesses — replacing manual processes with intelligent automation that runs 24/7.

Live deployments running
1,000+ queries handled daily
Global delivery
Fast flexible delivery
See it in action

Every service, brought to life

Tap any service below to watch how it works — from the moment something happens, to the outcome delivered.

1K+
Queries handled daily
Live
Deployments running across industries
Fast
Flexible delivery timeline
24/7
Always-on AI coverage
How it works

From call to live agent
fast and to the point

No lengthy contracts. No jargon. Just a working AI agent delivering results for your business.

01

Discovery call

Free 20-min call. We learn your workflow, pain points, and what you want automated. No obligation.

02

Flexible proposal

Clear scope and a pricing model that suits you — fixed, weekly, or monthly. In your inbox within 48 hours.

03

We build & test

We design, build, and rigorously test your AI agent before touching your live environment.

04

Live & supported

Your agent goes live. We monitor, refine, and support post-launch. You're never left alone.

Client results

Business review for
Pinecone SP

★★★★★

"Honestly, I was sceptical at first — we'd looked at a few options and nothing felt right for our kind of business. But Prateek actually took the time to understand what we do before suggesting anything. What they built fits us perfectly. Our team no longer spends half their day answering the same questions over and over, and the leads that come through are already qualified. It just works — quietly, in the background, every single day."

PS
PS Ventures India
Logistics & Supply Chain
Start today

Ready to automate
your first workflow?

Book a free 20-minute call. We'll tell you exactly what AI can do for your business this week — no pitch, no fluff.

About Pinecone SP

Built by one builder.
For businesses that want results.

We're not a big agency. We're a focused AI delivery operation — already live with real deployments across multiple industries — moving fast to help the next business automate what slows them down.

Our story

From first agent
to full delivery operation

Pinecone SP started with one belief: that AI should be doing the boring, repetitive work — so humans can focus on what actually moves the needle.

Founded by Prateek and Dheeraj, we operate globally — deploying AI agents for businesses across logistics, security, HR, and more — replacing manual workflows with intelligent automation that works around the clock.

2025
Pinecone SP founded
Prateek and Dheeraj started Pinecone SP with a clear mission — make AI automation practical and accessible for real businesses worldwide.
2025
Major deployment — Logistics & Supply Chain
Built and deployed a live AI chat assistant for PS Ventures India (Logistics & Supply Chain). The agent handles 50–100 customer queries every week automatically — fully hands-off, 24/7.
2025–26
Agentic workflows
Moved beyond simple chat agents into full multi-step agentic systems — automating entire business workflows end-to-end.
2026
Building on client confidence
Growing the client base globally on the back of proven results. First-mover position in AI agent delivery for SMBs — actively taking new clients.
By the numbers

Real results from
real deployments

Every number below comes from actual client work — no projections, no estimates.

Live
Deployments running
100+
Queries automated weekly
Flex
Delivery timeline
24/7
Always-on AI coverage
Founders
P
Prateek
Co-Founder — AI Delivery, Design Architect & Deployment Strategy
D
Dheeraj
Co-Founder — Marketing Head & Programme Management
How we work

Our principles

Three things that guide every project we take on.

Speed over everything

We move fast. Delivery timelines are flexible and based on your requirements — no bloated 3-month projects, no endless discovery phases.

🎯

Outcomes, not outputs

We don't deliver code or "AI features." We deliver outcomes — hours saved, leads qualified, processes that run without a human touching them.

🤝

No jargon, ever

We explain everything in plain language. You'll always know what we're building, why, and what it does. No technical mystification.

Work with us

Let's build something
that actually works

A 20-minute call is all it takes to find out what AI can automate in your business this week.

Our services

We build the AI systems
your business actually needs

From a single chat agent on your website to a multi-step agentic system that replaces an entire department function — we design, build, and deploy it end-to-end.

★ Flagship Service
✉️

Email Automation Engine

Full-stack outreach pipeline · Done-for-you SDR replacement

A complete AI-driven outreach engine that runs your entire sales-development pipeline. From discovering the right prospects to handling their replies — every step automated, personalised, and managed end-to-end. Available as a fully delivered service for businesses who need a sales engine without hiring or managing an SDR team.

1
Prospect Discovery
AI scours public sources, directories, and LinkedIn signals to surface ideal-fit accounts at scale.
2
Contact Enrichment
Decision-maker emails, titles, and firmographics pulled and verified before any message is sent.
3
Personalised Composition
Each email is hand-crafted by AI using prospect-specific signals — never templated, never generic.
4
Reply Triage & Routing
AI classifies every reply — interested, not now, unsubscribe — and routes hot leads straight to your team.
Done-for-you delivery No SDR team needed Inbox warming included Deliverability monitoring Custom ICP targeting Weekly performance reports
💬

AI Chat Agents

Custom AI agents embedded on your website or app, trained on your business data. They answer questions, qualify leads, handle support — and hand off to humans only when needed.

✓ Live deployment
We built and deployed an AI chat assistant for PS Ventures India — Logistics & Supply Chain. The agent handles 50–100 customer queries weekly, fully automated, 24/7.
Lead QualificationCustomer SupportFAQ AutomationWebsite Embed
🎙️

AI Voice Agents

Replace manual phone screening with AI voice agents that call, interview, and qualify on your behalf — or handle inbound calls around the clock, recording and scoring every interaction.

Inbound Call HandlingOutbound ScreeningRecording & TranscriptsScore Reports
⚙️

Agentic Workflows

Multi-step AI agents that execute entire business processes end-to-end. Research, draft, send, follow-up, report — all automated without a human in the loop.

End-to-End AutomationCRM IntegrationMulti-Step AgentsAuto Reporting
🎯

AI Sales Automation

Automate your entire top-of-funnel. AI researches prospects, writes personalised outreach, follows up on your behalf, and books meetings — so your team only closes deals.

Prospect ResearchPersonalised OutreachAuto Follow-upMeeting Booking
📋

AI Screening & Assessment

From job candidates to vendor applications — AI conducts structured interviews or assessments, scores every submission, and delivers a ranked shortlist with full evidence.

Candidate ScreeningScored AssessmentsRanked ShortlistsTranscripts
🔗

AI Integration & Consulting

Already have systems in place? We connect AI to your existing CRM, helpdesk, or business tools. We also help you identify the highest-ROI automation in your operation.

CRM ConnectionAPI IntegrationAI AuditStrategy
Industries we serve

We deliver AI systems
across every sector

If your business has a repetitive workflow that consumes time, we can automate it — regardless of your industry.

🏠
Real Estate
Lead qualification, property enquiries, viewing scheduling, automated follow-ups.
🛡️
Security Services
Client onboarding, incident reporting, lead qualification, guard scheduling queries.
💻
Technology Companies
Technical support, product demos, user onboarding, developer documentation queries.
👥
Recruitment & HR
Candidate screening, interview scheduling, onboarding workflows, employee FAQs.
🏥
Healthcare & Medical
Appointment booking, patient FAQs, clinic information, prescription follow-up queries.
💰
Finance & Accounting
Client queries, invoice follow-up, financial product FAQs, lead qualification.
🎓
Education & Training
Student enquiries, course information, admissions screening, tutor scheduling.
🛍️
Retail & E-commerce
Order tracking, product queries, returns handling, personalised recommendations.
🏨
Hospitality & Tourism
Booking queries, availability checks, guest FAQs, upsell automation.
🚚
Logistics & Supply Chain
Shipment tracking, delivery queries, vendor communication, dispatch notifications.
📋
Consulting & Professional Services
Lead qualification, proposal automation, client onboarding, meeting scheduling.

Don't see your industry? We've likely automated something similar — let's talk.

Tell us about your business →
Not sure what you need?

Let's figure it out
together — for free

Book a free 20-minute discovery call. We'll look at your business, identify the highest-impact automation, and tell you exactly what it will cost.

Contact

Let's talk about
your AI project

Book a free 20-minute discovery call, or send us a message. We respond within one business day — and we never do cold sales calls unless you ask for one.

📧
Email us
sales@pineconesp.com
🌏
Markets served
Worldwide
⏱️
Response time
Within 1 business day
📅
Discovery call
Free · 20 min · No obligation
What happens after you contact us
1.
We review your message and research your business
2.
We reply with a tailored recommendation within 24h
3.
We schedule a free 20-min discovery call
4.
You get a flexible pricing proposal within 48 hours

Send us a message

We respond within 1 business day. No spam, no unsolicited follow-ups.

Live case study

Real result.
Logistics & Supply Chain — Live Deployment

The problem

A logistics & supply chain company was spending hours every week manually answering repetitive customer queries — the same questions, over and over, taking the founder and the team away from real business work.

The solution

Pinecone SP built a custom AI chat assistant, trained on their business data, and deployed it directly on their website. The agent handles customer queries in real time — 24 hours a day, 7 days a week, with no human input required.

50–100
Customer queries handled automatically every week
24/7
Always on — no human needed to cover queries
0
Hours spent by the team on routine customer queries
Live
Fully deployed and running — automated, 24/7
"

"Pinecone SP built and deployed our AI chat assistant on our website. It now handles 50–100 customer queries every week automatically — without any human involvement. Our team can now focus on real business instead of answering the same questions over and over."

PS
PS Ventures India
Logistics & Supply Chain
Our process

How every project runs

01

Discovery

Free 20-min call. We understand your workflow and what you want automated.

02

Proposal

Flexible pricing — fixed, weekly, or monthly. Clear scope and timeline in your inbox within 48 hours.

03

Build & test

We build and test thoroughly before anything touches your live environment.

04

Live & supported

We deploy, monitor, and support post-launch. You're never left alone.

Fixed, weekly or monthly — you choose
Fast, flexible delivery timelines
No coding required from you
Global delivery
Legal

Privacy Policy

Effective date: 1 May 2026 · How Pinecone SP collects, uses, and protects your information.

1. Who we are

Pinecone SP ("we", "us", "our") is an AI agent delivery business operating globally. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit pineconesp.com, contact us, or engage our services. If you have questions, email us at sales@pineconesp.com.

2. Information we collect

We collect only the information you provide to us directly or that is generated through your interaction with our website and AI assistant:

  • Contact details — name, email address, company name, country, and any message you submit through our contact form or AI chat.
  • Conversation data — messages exchanged with our AI assistant Prats during your session.
  • Service preferences — the service categories and challenges you express interest in.
  • Technical data — basic browser information and approximate location for session integrity. We do not use third-party advertising trackers.

3. How we use your information

We use your information solely to:

  • Respond to your enquiry and follow up within 24 hours.
  • Send you a confirmation email summarising your enquiry.
  • Tailor our proposal and service recommendations to your business.
  • Improve our AI assistant and service quality.

We do not sell your personal information. We do not rent it. We do not share it with third parties for marketing purposes.

4. Service providers

To deliver our services we use trusted infrastructure partners — including Netlify (hosting), n8n (automation), OpenAI (AI processing), SendGrid (transactional email), Google Workspace (email and storage), and SerpAPI (publicly available company research). Each partner processes data under their own privacy and security commitments. We share only what is necessary for the service to function.

5. Data retention

We retain enquiry data for as long as necessary to provide a quality response and maintain a record of business communications. You can request deletion of your data at any time by emailing sales@pineconesp.com.

6. Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information.
  • Withdraw consent at any time.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at sales@pineconesp.com.

7. Security

We use HTTPS encryption, secure authenticated infrastructure, and access controls to protect your information. No system is perfectly secure, but we apply industry standard practices to keep your data safe.

8. Cookies

Our website uses minimal session cookies necessary for the chat assistant to maintain conversation context. We do not use third-party advertising or tracking cookies.

9. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when the policy was last revised. Material changes will be communicated via the website.

10. Contact

For privacy related questions, requests, or concerns, please email sales@pineconesp.com. We respond within 24 hours.

Have questions or want to start an AI automation project? Get in touch with our team →

Legal

Terms of Service

Effective date: 1 May 2026 · The terms that govern your use of Pinecone SP services and website.

1. Acceptance of terms

By accessing pineconesp.com, interacting with our AI assistant Prats, or engaging Pinecone SP for services, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

2. About our services

Pinecone SP designs, builds, and deploys custom AI agents and automation workflows for businesses worldwide. Our services include AI Chat Agents, AI Voice Agents, Agentic Workflows, AI Sales Automation, Email Automation Engine, AI Screening & Assessment, and AI Integration & Consulting. Service scope, deliverables, and pricing are agreed in writing on a per-engagement basis.

3. Engagement and proposals

Submitting an enquiry through our website or AI assistant does not create a binding contract. A formal engagement begins only when both parties sign a written proposal or service agreement that defines scope, timelines, deliverables, and fees.

4. Pricing and payment

Pricing is custom and tailored per engagement — fixed, weekly, or monthly arrangements are available. Specific fees and payment terms are agreed in the signed proposal. Invoices are payable per the terms specified at engagement.

5. Use of the AI assistant (Prats)

Our AI assistant Prats is provided to help you understand our services and submit enquiries. By using Prats you agree:

  • Not to attempt to manipulate, bypass, or extract sensitive system instructions.
  • Not to use the assistant for unlawful, abusive, or fraudulent purposes.
  • That responses are AI-generated and may not always be accurate. Final commitments come only from a Pinecone SP team member.

6. Intellectual property

All website content — including text, graphics, logos, and the Pinecone SP brand — is the property of Pinecone SP and protected by intellectual property law. You may not copy, reproduce, or redistribute our content without written permission. Custom deliverables produced under a signed engagement are owned per the terms of that engagement.

7. Confidentiality

We treat all client information shared during enquiries and engagements as confidential. We will not disclose your business information to third parties except as required to deliver services, comply with the law, or as separately agreed.

8. Service availability

We strive to keep our website and AI assistant available continuously. However, we do not guarantee uninterrupted availability and may temporarily suspend access for maintenance, updates, or unforeseen events. We are not liable for losses caused by such interruptions.

9. Limitation of liability

To the maximum extent permitted by law, Pinecone SP is not liable for indirect, incidental, special, or consequential damages arising from your use of our website or AI assistant. Liability under any signed service engagement is governed by the terms of that engagement.

10. Third party services

Our AI assistant and website rely on third-party infrastructure (such as OpenAI, SendGrid, n8n, Netlify, and others). Use of those services is subject to their respective terms. We are not responsible for outages, errors, or actions of third-party providers.

11. Termination

We may suspend or terminate access to our website or AI assistant for any user who violates these Terms or applicable law. Termination of a signed service engagement is governed by the terms of that engagement.

12. Changes to these terms

We may revise these Terms from time to time. Continued use of our website or services after changes constitutes acceptance of the revised Terms. The effective date at the top reflects the most recent revision.

13. Governing law

These Terms are governed by applicable law in the jurisdiction of the engagement. Any disputes will first be resolved through good faith discussion. If unresolved, disputes will be handled in the courts of the agreed jurisdiction.

14. Contact

For questions about these Terms, please email sales@pineconesp.com.

Ready to start your AI automation project? Speak with our team →

P
Prats
Online — Pinecone SP
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